Healthcare & Clinics
Turn treatment enquiries into booked consultations for dental, aesthetic, and specialty clinics.
Kardania Loop helps clinics capture and follow up with prospective patients across reception, events, and social campaigns. It keeps your front desk, doctors, and marketing aligned around enquiries, treatment promotions, and bookings. Loop works on the marketing and front-desk side: it captures enquiries and follows up, it does not store medical records or clinical data.
The challenges
- Treatment enquiries arrive by phone, walk-in, and social media and slip through the cracks before a consultation is booked.
- Front-desk staff and doctors hand out paper cards that get lost and do not link to booking or contact details.
- There is no single place to see which prospective patients are still deciding and which are ready to book.
- Seasonal promotions and new treatments are hard to track, so it is unclear which campaign brought each enquiry in.
How Loop helps
Branded digital cards for doctors and front desk
Each doctor and front-desk team member shares one branded digital card with booking and contact links, so a prospective patient can reach the clinic in a tap.
Connect + GadgetsCapture treatment enquiries anywhere
Place a QR at reception, on a clinic event stand, or in a social campaign and collect enquiries through a short form that takes seconds to complete.
Capture formsTrack prospective patients in a pipeline
Follow every prospective patient from enquiry to consultation to treatment as an opportunity in a pipeline, so nothing is forgotten and the next step is always clear.
Pulse CRMPromote treatments and packages
Run a campaign landing page for a treatment, package, or seasonal promotion with a booking-enquiry form and built-in analytics to see what is working.
CampaignsAutomatic confirmations and reminders
Send an automatic WhatsApp or email confirmation when an enquiry comes in, plus reminders that turn interest into booked consultations.
Flow automationConsistent branding across clinics
Keep multiple branches and clinics on consistent branding with role-based access, so each location sees only what it should.
Brands & branchesHow it comes together
- 1
A prospective patient scans the reception QR or a campaign landing page and submits a short treatment enquiry.
- 2
The enquiry lands in Pulse as a new opportunity, and Flow sends an instant WhatsApp or email confirmation.
- 3
Front-desk staff follow up to schedule a consultation, with automatic reminders so the appointment is not missed.
- 4
After the consultation the opportunity moves forward to treatment, and the team can see which campaign brought the patient in.